Thank you for shopping with Orqevia LLC. We are committed to delivering your wheels, rims, and SUV & truck tires quickly, securely, and efficiently. This Shipping Policy explains how we process, ship, and deliver orders within the United States to ensure a smooth and reliable shopping experience.

Order Processing Time

All orders are processed within one to two business days, Monday through Friday, excluding weekends and holidays. Once your order has been prepared and shipped, you will receive a shipment confirmation email with delivery details.

Orders placed after business hours or on non-business days will be processed on the next business day.

Shipping Rates and Delivery Estimates

We proudly offer shipping exclusively within the United States. Standard shipping is provided free of charge on all orders, with no hidden fees.

After processing, most orders are delivered within three to seven business days depending on your location and the shipping carrier. Delivery times are estimates and may vary due to weather conditions, carrier delays, or seasonal shipping volume.

Shipping Restrictions

At this time, Orqevia LLC ships only to addresses within the United States. We do not offer international shipping or deliveries to locations outside the U.S.

Order Tracking

Once your order has shipped, you will receive tracking information so you can monitor your package’s progress. Tracking updates may take up to forty-eight hours to appear after shipment confirmation.

Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing accurate and complete shipping details during checkout. Orders cannot be modified or redirected once shipped. If a package is returned due to an incorrect or undeliverable address, additional shipping charges may apply to resend the order.

If you notice an address error, please contact us immediately so we can attempt to correct it before shipment.

Damaged or Lost Shipments

While we carefully package all products to ensure safe delivery, shipping carriers handle transportation after dispatch. If your order arrives damaged, please keep all packaging materials and contact us promptly so we can assist with a resolution.

If a shipment appears lost or delayed beyond the expected timeframe, notify our support team and we will help investigate the issue with the carrier.

Contact Us

If you have any questions about your order or this Shipping Policy, please contact us during business hours:

Company: Orqevia LLC
Email: support@orqevia.com
Phone: +1 407-415-7228
Address: 4021 Rice Rd, Plant City, Florida 33566, United States
Customer Service Hours: Mon–Fri 9AM–5PM EST