Welcome to Orqevia LLC. These Terms and Conditions (“Terms”) govern your access to and use of our website and your purchase of wheels, rims, and SUV & truck tires from our store. By visiting our Site or placing an order, you agree to comply with and be bound by these Terms. Please review them carefully before using our services.

General Information

Orqevia LLC operates an ecommerce platform serving customers throughout the United States. We specialize in providing high-quality wheels, rims, and SUV & truck tires designed for safety, performance, and durability. These Terms apply to all visitors, customers, and users who access or interact with our website.

Acceptance of Terms

By accessing the Site or purchasing products, you agree to these Terms and all related policies referenced herein, including our Privacy Policy, Shipping Policy, and Return & Refund Policy. If you do not agree with any part of these Terms, you should discontinue use of the Site.

Eligibility

You confirm that you are at least the age of majority in your state or territory, or you have permission from a parent or legal guardian to use this Site. By placing an order, you represent that all information provided is accurate and truthful.

Products and Services

Orqevia LLC offers wheels, rims, and SUV & truck tires for personal and commercial vehicles. We make every effort to display product descriptions, specifications, images, and colors accurately. However, actual appearance may vary slightly depending on your device or monitor settings.

Product availability, descriptions, and pricing may change at any time without notice. We reserve the right to discontinue or limit quantities of any product at our discretion.

Pricing and Payments

All prices are listed in U.S. Dollars (USD). Payment must be completed before orders are processed and shipped. We accept major credit and debit cards including Visa, Mastercard, and American Express. By submitting payment information, you confirm that you are authorized to use the selected payment method.

We reserve the right to cancel or refuse orders in cases of pricing errors, suspected fraud, or unauthorized transactions.

Order Processing and Acceptance

After placing an order, you will receive an order confirmation email acknowledging receipt of your request. This confirmation does not constitute acceptance. Orders are officially accepted only when shipped. A binding agreement is formed once the shipment confirmation is sent.

We reserve the right to cancel or limit orders at our discretion.

Shipping

Orders are processed within one to two business days, excluding weekends and holidays. We ship only within the United States. Standard shipping is free, and most orders arrive within three to seven business days. Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.

Customers are responsible for providing accurate shipping information. Orqevia LLC is not liable for delays or issues caused by incorrect addresses or carrier-related problems after dispatch.

Returns and Refunds

Customers may return eligible items within thirty days of delivery. Returned products must be unused, uninstalled, and in original packaging. Approved returns include a prepaid return label and no restocking fees. Refunds are issued to the original payment method after inspection.

For complete details, please review our Return & Refund Policy.

User Accounts

Some features may require account registration. You are responsible for maintaining the confidentiality of your login credentials and all activities that occur under your account. Please notify us immediately of any unauthorized access.

Intellectual Property

All content on the Site, including text, graphics, logos, images, designs, and software, is the property of Orqevia LLC or its licensors and is protected under United States and international copyright and intellectual property laws. Unauthorized use or reproduction is prohibited.

User Conduct

You agree to use the Site lawfully and respectfully. You may not misuse the Site by attempting unauthorized access, transmitting harmful code, engaging in fraudulent activity, violating intellectual property rights, or interfering with website functionality. Violations may result in account termination or legal action.

Disclaimer of Warranties

The Site and all products are provided on an “as is” and “as available” basis. While we strive for accuracy and reliability, Orqevia LLC makes no guarantees regarding uninterrupted access, error-free operation, or specific results from product use, except as required by law.

Limitation of Liability

To the maximum extent permitted by law, Orqevia LLC shall not be liable for indirect, incidental, special, or consequential damages, including loss of profits, data, or business opportunities arising from your use of the Site or products. Our total liability shall not exceed the amount paid for the purchased product.

Indemnification

You agree to indemnify and hold harmless Orqevia LLC, its affiliates, employees, and partners from any claims, damages, or expenses arising from your violation of these Terms or misuse of the Site.

Governing Law

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these Terms or your use of the Site shall be resolved through binding arbitration in Florida, except for matters related to intellectual property rights, which may be brought in state or federal courts located in Florida.

Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will continue in full force and effect.

Termination

We may suspend or terminate your access to the Site at any time if you violate these Terms. Obligations incurred prior to termination will survive.

Changes to Terms

Orqevia LLC reserves the right to update or modify these Terms at any time. Changes become effective immediately upon posting. Continued use of the Site indicates acceptance of the revised Terms.

Privacy

Your use of our Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

Contact Information

If you have questions about these Terms and Conditions, please contact us:

Company: Orqevia LLC
Email: support@orqevia.com
Phone: +1 407-415-7228
Address: 4021 Rice Rd, Plant City, Florida 33566, United States
Customer Service Hours: Mon–Fri 9AM–5PM EST